![]() ![]() He says, “Ask questions about people’s experiences and listen to what they say. , a conflict resolution expert, shares the benefits of having tough conversations and shares three tips on how to navigate them. Shed your ego to practice care and compassion. Approach the conversation as if you know nothing, even if you do. While more complicated and harmful situations likely require context-specific advice, here are some general tips for navigating difficult conversations in the workplace: 1. So, how can we navigate difficult situations moving forward in order to maximize productivity and communicate effectively? How can we navigate difficult conversations in the workplace? And, unless you enjoy lukewarm coffee and wet socks, you probably hated every second of these extremely awkward interactions. Unless you are a superhuman who has never faltered, you most likely have experienced varying degrees of embarrassment at work. Have you ever zoned out during a team meeting only to realize that you have been staring into a co-worker’s soul? Have you accidentally called your boss “Mom” and then wanted to die a slow death? ![]() ![]() Most of us mere mortals are no stranger to uncomfortable situations: deciding between a hug or a handshake during new social interactions, sitting in a movie theater and not knowing which armrest we’re entitled to, trying on a coat in Target only to realize that it’s the coat of another customer…etc.ĭiscomfort is present in all spheres of life, especially in the workplace. ![]()
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